Frequently asked questions

Yes. The full club-night workflow is free for every club - the smart picker, live ratings, scoring, payments, attendance, tournaments, history and reports. It is the complete app, not a cut-down demo, and there is no card to enter. It suits the vast majority of clubs, and it stays free.

No. The web app runs in any modern browser - just sign in at play.epegboard.com and you are away. There is also a Windows desktop app for venues with unreliable internet, but most clubs never need it.

You can be running your first session in minutes. Sign in, add players as they arrive - regulars, drop-ins and last-minute changes - and let ePegboard build balanced games. There is nothing to configure before your first night.

The session display is designed for a tablet or laptop at the desk - a screen everyone can gather around. Players can check their own profile, rating and match history on their phone. A larger screen for the courts is optional but works well.

No. There is no card on file and nothing is charged automatically. The club-night workflow is free for good. If your club values ePegboard you can chip in as a community supporter to help cover running costs, but that is entirely optional and never unlocks anything. For a very large or multi-site club, a league or a one-off competition, get in touch and we will help. Full details are on the Pricing page.

The web app runs in any browser on any device, needs no install, and is where new features land first. The Windows desktop app runs fully offline - the right choice if your venue has unreliable internet - and costs £60 per year per club after a 60-day free trial.

Yes. Clubs that rely on it for offline venues can keep using it. New development focuses on the web app, so that is where the latest picking, competitions and analytics features appear first.

Every player has a rating that reflects how they perform against expectation - not just who won. A narrow loss to a stronger pair can still move you up; a heavy loss to weaker players costs more. Ratings update after every game, and the same number quietly powers smart picking, handicap tournaments, partnership analytics and league selection. See how ratings work for the full detail, including the exact formula.

That is the whole point. ePegboard balances games on current form, tracks who has been sitting out, and keeps an eye on court-time fairness across the night - so stronger and newer players both get good games, and nobody is stuck waiting. It also shows exactly why each game was picked. More on how the picker chooses games.

Yes. Each player has a profile - rating, win rate and recent match history - that they can check on their phone. Many clubs find the live ratings become a talking point in their own right.

Yes. Your club's data is yours. Reports - attendance, payments, members and more - can be exported to CSV whenever you need them, so the numbers are never locked in.

Yes. You can invite other people to help run your club by email and give each one a role - owner, admin or standard. Owners and admins can both start sessions, manage members and change settings, so a club night never depends on one person being in the room. You can change someone's role or remove their access whenever you need to.

Yes. Clubs moving from the Windows desktop app can carry their members and playing history into the web app, so your ratings and records continue rather than starting from scratch. Get in touch and we will help with the move. See the migration guide.